Lobby Manager

Lobby Manager

  • Customer Waiting Management Platform for Automotive Dealerships. 
  • Reduce customer wait times, improve advisor accountability, and gain real-time visibility into your service department operations. 
  • See how your dealership can reduce wait times, improve advisor accountability, and increase customer satisfaction in less than 15 minutes.

Key Features

  • Customer Check-In
  • Advisor Assignment
  • Real-Time Notifications
  • Live Manager Dashboard
  • Advisor Performance Tracking
  • Exportable Reports

Platform Screenshots

Customer Waiting Lobby

Manager Dashboard

Manager Live Dashboard

Attended Today Report

Benefits

          Reduce Customer Wait Times

          Automatically track customer wait times in real time.

          Improve Advisor Accountability

          Clear visibility into advisor workload and response times.

          Increase Customer Satisfaction

          Faster service and better communication.

          Real-Time Operational Visibility

          Monitor service lane activity as it happens.

          How It Works

                👤Customer Check-In

                Customers are registered and assigned to an advisor.

                🔔Advisor Notification

                The assigned advisor receives an instant notification.

                ✅Customer Attended

                The advisor assists the customer and the system automatically records wait time.